Financial questions (payments, refunds, etc)
*/- I’m having trouble placing an order. What should I do?
- Do You Offer Support for Military Veterans Attending Retreats or Courses?
- How do I request a refund for my account balance?
- I completed an order and forgot to apply my balance. Can I get a refund for the amount I should have saved?
- Why doesn't your system automatically apply my Account Balance?
- How do I apply my gift card or account balance to my purchase?
- Will my gift card or account balance be automatically applied to my next order?
- How do I get a refund of my payment credit from past events (prior to 2021/2022)?
- How may I request a refund for my previous Retreat Credit/Gift Card
- Where is my gift card?
- Why can't I send a photo of my credit card?
- Why do I have to pay VAT in a country that I do not reside in?
- Why do I have to pay VAT/Tax?
- How can I receive a VAT refund?
- Why are you not able to issue a wire transfer refund?
- Can I receive my refund via PayPal instead of my card?
- Why is my refund taking so long?
- How is the currency conversion rate determined?
- Why was I charged more than I expected when using PayPal Express Checkout or Apple Pay?
- How Do I Add or Update a Payment Method?