Financial questions (payments, refunds, etc)
*/- How do I get a refund of my payment credit from past events (prior to 2021/2022)?
- How may I request a refund for my previous Retreat Credit/Gift Card
- Where is my gift card?
- Why can't I send a photo of my credit card?
- Why do I have to pay VAT in a country that I do not reside in?
- Why do I have to pay VAT/Tax?
- How can I receive a VAT refund?
- Why are you not able to issue a wire transfer refund?
- Can I receive my refund via PayPal instead of my card?
- Why is my refund taking so long?
- How is the currency conversion rate determined?
- Why was I charged more than I expected when using PayPal Express Checkout or Apple Pay?
- How Do I Add or Update a Payment Method?