You must have an active VAT number associated with a business in order to receive a VAT refund. We will need your VAT number along with the issuing Country. Our Finance Team will then verify the VAT number is valid. If unable to refund directly back to the original form of payment, Finance will reach out to you for a new payment form. Once the VAT number is verified and the refund is processed, you will receive an update from the Finance team.
Articles in this section
- I’m having trouble placing an order. What should I do?
- Why can’t I delete a payment method from my account?
- Why isn’t my Welcome discount applying to my first purchase?
- What is the status of my Give to Give application?
- Do You Offer Support for Military Veterans Attending Retreats or Courses?
- How do I request a refund for my account balance?
- I completed an order and forgot to apply my balance. Can I get a refund for the amount I should have saved?
- Why doesn't your system automatically apply my Account Balance?
- How do I apply my gift card or account balance to my purchase?
- Will my gift card or account balance be automatically applied to my next order?