You must have an active VAT number associated with a business in order to receive a VAT refund. We will need your VAT number along with the issuing Country. Our Finance Team will then verify the VAT number is valid. If unable to refund directly back to the original form of payment, Finance will reach out to you for a new payment form. Once the VAT number is verified and the refund is processed, you will receive an update from the Finance team.
Articles in this section
- How do I get a refund of my payment credit from past events (prior to 2021/2022)?
- How may I request a refund for my previous Retreat Credit/Gift Card
- Where is my gift card?
- Why can't I send a photo of my credit card?
- Why do I have to pay VAT in a country that I do not reside in?
- Why do I have to pay VAT/Tax?
- How can I receive a VAT refund?
- Why are you not able to issue a wire transfer refund?
- Can I receive my refund via PayPal instead of my card?
- Why is my refund taking so long?