VAT is mandated by each country and charged based on the location of the event or where the service is received. Please note if your have moved you must update your address on your account in order to be charge the most up to date VAT or Tax rate.
Articles in this section
- How do I get a refund of my payment credit from past events (prior to 2021/2022)?
- How may I request a refund for my previous Retreat Credit/Gift Card
- Where is my gift card?
- Why can't I send a photo of my credit card?
- Why do I have to pay VAT in a country that I do not reside in?
- Why do I have to pay VAT/Tax?
- How can I receive a VAT refund?
- Why are you not able to issue a wire transfer refund?
- Can I receive my refund via PayPal instead of my card?
- Why is my refund taking so long?