If you’re a first time purchaser and your Welcome discount is not applying at checkout, please check the following:

• Make sure you are signed in to your account before placing your order.
• The Welcome discount is valid for eligible digital products only.
• The discount does not apply to livestreams, retreat registrations, or Dr Joe Live subscriptions.
• If your cart contains a product that is not eligible for the promotion, the discount may not apply.
• Make sure your discount code has been entered correctly in the gift card/promotional code field at checkout. For step by step instructions, please refer to: Products: How do I use my discount code or gift card?

If you’ve confirmed that your purchase is eligible and the Welcome discount is still not applying, please contact our Customer Support team for further assistance.