We recently released a new authentication update that requires all users to reset their password for enhanced security. As part of this process, you’ll receive a verification code via email.
 
If you can't locate this email, please check your Spam or Junk folder. If the message landed there, kindly mark it as “Not Spam” to help ensure future emails are delivered correctly. To further prevent this issue, we recommend adding admin@encstaff.com and noreply@drjoedispenza.com to your email’s safe sender list as all system-generated messages from our website will come from these addresses.
 
Below are a few tips to help you complete the process:

• Didn’t receive the code? Click the “Resend Code” button on the same page.

• Receiving an error when entering the code? If you're copying and pasting the code, please double-check that there are no extra spaces before or after the code. We recommend typing it in manually, as this often helps avoid formatting issues.

  If the problem continues, it may be related to your browser settings. We kindly recommend reviewing this article for steps on how to reset your browser:
  I'm having trouble accessing the website – What should I do?

If you are using a gmail account, you can bypass the password reset by using the google sign in feature.