Physical Product Return:
If you are unsatisfied for any reason with your physical product purchase, please contact us within 30 days of purchase to return an item. Returned items must be in their original packaging with cellophane and in new and unworn condition, or a 15% restocking fee will apply.
A Return Merchandise Authorization Number (RMA) is required for returns.
Please Contact Us to receive a Return Merchandise Authorization Number (RMA).
Pack the item/s to be returned securely in the original carton. We are not responsible for packages sent to us that are lost or damaged during return shipment.
The purchase price of the returned product/s minus the original shipping charges will be refunded to the payment method used at the time of purchase.
Refunds will be issued in the same manner in which the item or items were paid and can take up to 5 business days to appear on your statement depending on the banking institution. You will receive an email from our store once your refund has been processed.
Damaged Item:
If you received your order damaged, please Contact Us within 7 days of delivery receipt to file a claim and to receive a replacement item. After 7 days of delivery, a damaged shipping claim cannot be made.
Wrong Item Received:
If you received an incorrect item or incomplete order, our sincere apologies. Every order is important to us, so please contact us immediately for a return shipping label and we will then ship your originally ordered item out right away. After 7 days of delivery, a wrong item shipping claim cannot be made.
For damaged or incorrect orders, please Contact Us.