Damaged Item: 
If you received your order damaged, please Contact Us within 7 days of delivery to file a claim and to receive a replacement item. After 7 days of delivery, a damaged shipping claim cannot be made.

Wrong Item Received:  
If you received an incorrect item or incomplete order, our sincere apologies. Every order is important to us, so please contact us immediately for a return shipping label and we will then ship your originally ordered item out right away. After 7 days of delivery, a wrong item shipping claim cannot be made.

For damaged or incorrect orders, please Contact Us.